Getting to Know

Karen Wood CRPC

Q: What did you do prior to becoming a recruiter?

A:  I started a sales training and consulting business in 1998, after several years of managing technology sales forces in Silicon Valley. In year 2002 I decided to modify my business plan to include a recruiting division because of input from my existing clients. Part of my sales consulting business included assessing sales forces to determine their strengths and weaknesses - also to assess whether they were willing to change their behaviors as a result of a training effort. For those clients who had underperformers who were not good candidates for training, I usually got a request from my client to help them find some salespeople who would perform if hired.

Q: Why did you decide to become a recruiter and what year (xx, xx, xxxx) did you become a recruiter?

A: I started recruiting in 2002 in an effort to help my clients improve their recruiting process and bring in salespeople where there was a minimum of risk in terms of performance. The cost of turnover for a salesperson is considerably higher than with other employees because of the potential lost revenue and the negative impact on customer relationships. If the right people are brought in, our sales training work yields significant results.

Q:  Who were your role models and are you mentoring others now?

A:   My role models were the great recruiters who helped me find good salespeople when I was running sales forces. I had good relationships with them and made a point of learning what made them successful. I haven't brought additional recruiters into my business, but plan to this year, and I will make every effort to make them successful.

Q: If you were asked what your job title is, how would you respond?

A: Consultant

Q:  Is your primary job function sales driven or recruiting driven?

A:  A significant portion of my time is spent in a sales function - convincing companies to trust me with their staffing needs, and convincing candidates that, although they are secure in their current positions, they need to consider a new opportunity as part of their career management efforts. The recruiting portion of my job function involves really understanding my client's environment and business needs associated with a job opening, and finding the people who will meet it.

Q: Why did you join USRC and what prompts you to continue to be a member?

A:  I joined USRC as a result of a recommendation of a recruiter who I was trying to recruit for an IT staffing agency. I thought highly of his professional skills and he felt that USRC has really contributed to his professional development. I have continued to be a member because of the valuable information I've gotten gained from the talented recruiters who belong to this organization.

Comment: Karen places candidates in Information Technology Sales - Software, IT Consulting, Sales Support, & Digital Marketing  poistions.

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